Effective Date: May 13, 2025

AFRE ("we," "us," or "our") operates the website www.afre.la (the "Website"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or interact with our services.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We collect information in three main ways: (a) information you provide directly, (b) information collected automatically, and (c) information from third parties.

a. Information You Provide Directly

Contact Information: Name, email address, phone number, mailing address when you fill out forms (e.g., contact or inquiry forms).
Communications: Content of messages, reviews, or feedback you submit.
Payment Information: If you make purchases, we collect billing details (processed via secure third-party payment processors; we do not store full credit card numbers).

b. Information Collected Automatically

Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, clickstream data.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tools (see Section 6).

c. Information from Third Parties

Analytics Providers: Data from analytics services, if enabled.
Social Media: If you interact via social login or share buttons.
Business Partners: Information shared during promotions or co-branded services.

2. How We Use Your Information

Provide and improve the Website and services
Respond to inquiries and provide support
Send marketing emails (newsletters, promotions) with your consent; you can opt out anytime
Analyze usage and improve functionality
Detect and prevent fraud or abuse
Comply with legal requirements

3. How We Share Your Information

We do not sell or share consumer personal information with third parties or affiliates for marketing or lead generation purposes.

We may share your information only in these limited cases:

Service Providers: Hosting, form handling, payment processing, email delivery, analytics. They are contractually bound to protect your data and prohibited from using it for their own marketing.
Legal Authorities: When required by law, subpoena, or to protect our rights or safety.
Business Transfers: In case of merger, acquisition, or asset sale, your data may be transferred (with notice where required).
With Your Consent: For any other purpose disclosed at the time of collection.

4. Data Security

We implement reasonable technical and organizational measures to protect your data, including SSL/TLS encryption for data in transit and access controls. However, no system is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary. Transactional data is kept for 7 years (for tax and audit purposes). Marketing data is kept until you unsubscribe. Logs and analytics are kept for up to 26 months. After retention periods, data is securely deleted or anonymized.

6. Cookies and Tracking Technologies

We may use cookies for functionality and analytics. You can control cookies through your browser settings (block or delete) and through opt-out tools such as Google Analytics Opt-out and the Network Advertising Initiative.

7. Third-Party Links and Services

The Website may contain links to third-party sites (e.g., social media, scheduling tools). We are not responsible for their privacy practices. Review their policies separately.

8. Children's Privacy

The Website is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

9. Your Rights and Choices

Depending on your location, you may have rights under laws like GDPR (EU), CCPA/CPRA (California), or others: access your data, correct inaccuracies, delete your data (some exceptions apply), opt out of marketing, withdraw consent, and object to or restrict processing. Contact us to exercise these rights. We do not sell or share your personal information, so no opt-out action is required.

California Residents: You have the right to request disclosure of data collected in the past 12 months (limit 2 requests per year).

EU/UK Residents: You have GDPR rights, including data portability.

We respond within 30 days (45 days if complex).

10. International Data Transfers

Your data may be processed in the United States or other countries. We use appropriate safeguards for cross-border transfers.

11. Changes to This Policy

We may update this Policy periodically. Changes will be posted here with a new "Last Updated" date. Continued use after changes constitutes acceptance.

12. Contact Us

For questions, requests, or complaints: AFRE, alan@afre.la

Thank you for trusting AFRE. We value your privacy and are committed to never selling or sharing your personal information for marketing or lead generation.